Support

Talk to the right team

Open a ticket and it lands with the right team — real engineers answer, usually within minutes during working hours. Choose your team as you go, or deploy straight onto managed infrastructure with the console.

Open the console →

Sales

Pricing, licensing, custom images and new orders.

sales@datasole.cloud

Technical Support

Downloads, deployment, image behaviour and troubleshooting.

tech@datasole.cloud

Security

Suspicious activity, breach reports and vulnerability disclosures.

security@datasole.cloud

Compliance

Data requests, licensing questions and policy queries.

compliance@datasole.cloud

Common questions

Every image is built for KVM/QEMU — the virtualisation standard that powers Data Sole Cloud, our own cloud's virtualisation environment. That's why we ship all images in KVM/QEMU: they drop straight into Data Sole Cloud. You can download the KVM/QEMU tooling from linux-kvm.org.